The Electricity Company of Ghana (ECG) reduced its net loss significantly in 2025, recording a loss after tax of GH¢2.52 billion compared with GH¢8.25 billion in 2024, according to its latest financial results.
The utility’s financial performance also showed growth in revenue, which increased from GH¢19.6 billion in 2024 to GH¢22.1 billion in 2025. The increase was attributed to higher electricity sales and stronger revenue mobilisation, although ECG continues to face financial and operational pressures.
ECG Managing Director Ing. Julius Kwame Kpekpena said the company introduced several cost-cutting measures during the year as part of efforts to strengthen financial discipline.
He said ECG separated its electronic payment platforms, eliminating duplicate charges and saving the company approximately GH¢5.6 million each month.
The utility also renegotiated its agreement with Hubtel, reducing commission charges from 3% to 1.65%. According to Ing. Kpekpena, the adjustment generates monthly savings of about GH¢13.2 million.
ECG further terminated 202 underperforming supply contracts, a move that prevented what management described as an unsustainable drain on the company’s finances and resulted in estimated savings of $227.6 million.
Ing. Kpekpena said the measures reflected the commitment of the company’s Board and Management to improving fiscal discipline.
ECG’s customer base also expanded during the year, reaching 5,851,762 customers in 2025 compared with 5,520,663 in 2024, representing a 5.92% increase.
The company added 222,979 new electricity connections during the year, marking a 31.3% rise from the 169,814 connections recorded in 2024. At the end of the year, 201,603 paid-up connection applications remained outstanding, with ECG recording a fulfilment rate of 97.31%.
The average period for completing a new electricity connection also improved considerably, dropping from 56.43 days in 2024 to 39.98 days in 2025. Ing. Kpekpena attributed the 29.2% improvement to enhanced customer service and renewed efforts under the Loss Reduction Programme.
Reducing electricity system losses remained another major focus for ECG. Total system losses fell slightly from 27.05% in 2024 to 26.88% in 2025. Technical losses accounted for 9.16%, while commercial losses declined from 17.89% to 17.72%.
The company’s workforce grew from 7,699 employees in 2024 to 7,966 by the end of 2025. ECG recruited 267 new employees during the year, while 497 contract workers were made permanent. A total of 904 employees also received long-service awards.
Ing. Kpekpena said ECG also completed negotiations on a new Collective Bargaining Agreement, which he said contributed to maintaining positive relations with organised labour.
For 2026, ECG has identified six strategic areas to guide its operations. One key priority is continued engagement with the Public Utilities Regulatory Commission (PURC) and government towards achieving tariffs that fully recover the cost of electricity supply.
The company also plans to build on improvements in tariff pass-throughs recorded in 2025 and push for the full implementation of the automatic tariff adjustment formula to ensure tariffs reflect changes in exchange rates and fuel costs.
Other priorities include recovering outstanding National Street Lighting Tariff (NSLT) payments, managing ECG’s debt position and continuing investments in parts of the distribution network with high system losses.
The utility also plans to improve network reliability and reduce power interruptions while expanding its Distribution Transformer and Boundary Metering (DTBM) programme to identify and address losses occurring within transformer zones.
ECG will further invest in employee development, workplace safety and digital systems as part of efforts to strengthen its operational capacity and improve service delivery.